Frequently Asked Questions

Here we will post answers to questions you and your fellow Treffa users have asked!

To ask a question, email us at faq@treffa.us!

Note: Not all questions and answers will be posted to this FAQ. We will, however, try our best to answer your question in a reasonably timely manner via email.

Item counts (e.g. of recommendations) are inconsistent

There are a few possible reasons for inconsistencies:

• Item counts in the app are approximate, and can be incorrect (We are working on fixing issues as we identify them)
• There could be a defect in the app preventing items from showing up or lists from refreshing
• Items may have been blocked due to community guideline violations
• Content from individual users may be blocked if they or you have blocked the other person

How do I report a problem with the app?

Please use the support form or send an email to support@treffa.us. The support form is less likely to be blocked as spam.

If you want to reference a request or recommendation, you can use the ... icons to copy a link to it.

Do you support PayPal?

We currently only support Stripe for payments and payouts